General

• How Do I Create an Account?
• Can I play if I'm under the age of 21?
• States Where Bally Bet Is Available
• How do I file a complaint?
• Contact Us
• Customer Inbox

Security

• Are my details secure?
• Manage Your Communication Preferences
• Enhanced Security with 2-Factor Authentication
• How Do I Update My Name, Date of Birth, Address, or Social Security Number on My Account?

Login Issues

• Login Issues and Account Access
• Why is My Account Under Review?
• I Need to Change My Phone Number
• Can I log into my account on more than one device at a the same time?

Win/Loss & W2G

• What is a W2G Win?
• How do I obtain a W2G?
• Do I have to pay taxes on my winnings?
• What is Form W2-G message I received after winning?
• How Do I Request a Win/Loss Statement?

Closure

• How do I close my account?
• How Do I Reopen My Account?