Can I play if I'm under the age of 21?
At Bally Bet Sportsbook & Casino, your safety and security are our top priorities. We’re fully committed to upholding a safe, secure, and responsible gaming environment for every player.
Responsible Gaming & Age Verification
To play at Bally Bet, you must be at least 21 years old. During registration, all users are required to verify their identity by providing information such as your name, address, Social Security Number, and date of birth. This is not a credit check, but ensures safe and responsible gaming. Your account must be verified before you can begin playing.
Reporting Underage Gambling
If you suspect someone under 21 is gambling on our platform, please help us take action:
- Gather Information: Collect as many details as possible, including the person’s name, age, location, and any evidence of underage gambling.
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Contact Us: You can report your concerns by:
- Emailing support@play.ballybet.com (please write “Underage Gambling Report” in the subject)
- Using our 24/7 Live Chat available in the Help Center
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Submit Report: Provide everything you observed and attach any supporting documentation.
Our Responsible Gambling Team will investigate all reports and take appropriate action.
Account Security & Reminders
Please note, underage gambling is a criminal offense—any associated bets will be void, winnings forfeited, and legal action may apply. To help keep your account safe, use device auto-lock and always log out when not playing. Bally Bet is not responsible for unauthorized access; any activities completed with your correct username and password will be treated as valid.
Thank you for partnering with us to promote a safe gaming environment!
State-Specific Information
If you need details relevant to your state, let us know your location. Please remember, state-specific help may not be available everywhere. If you contact us about a state where your account is not registered, our support options may be limited—but we’ll always do our best to assist with any questions you have!
NEW JERSEY
Email: Send an email to support@nj.ballybet.com with the subject line "Underage Gambling Report."
Phone: Call our customer service line at 844-737-0076, available 24/7.
Live Chat: Reach out 24/7.
PENNSYLVANIA
Email: Send an email to support@pa.ballybet.com with the subject line "Underage Gambling Report."
Live Chat: Reach out 24/7.
RHODE ISLAND
Email: Send an email to support@ri.ballybet.com with the subject line "Underage Gambling Report."
Live Chat: Reach out 24/7.