Troubleshooting

• Geolocation Troubleshooting: How to Fix Common Issues
• Real Money Play & Account Access: Location Rules Explained
• Google Maps Troubleshooting
• Why do I need to download the plugin again?
• I'm in state but it's showing I'm outside the border. What can I do?

Geolocation Plugin

• What Is GeoComply and Why Do I Need to Be Geolocated?
• Installing the plugin
• Where is the plugin on my desktop?
• How to Uninstall the Geolocation Plugin (Mac & Windows)
• I am using Mac OS X and I get an error when the plugin downloads. What is this?
• I am using a Chromebook and cannot install the geolocation plugin.

See all 8 articles

Why can't I be located using my mobile device?

• What is 'GeoGuard Location Validator'?
• How do I activate Wi-Fi on my mobile device?
• What else can I do to help Geo-Locate myself?
• How do I activate Location Services/GPS on my mobile device?
• Why Can’t My Location Be Verified on Public or Work Wi-Fi?
• Can I be located on a rooted or jailbroken mobile phone?