I am using Mac OS X and I get an error when the plugin downloads. What is this?
We know it can be frustrating when your Mac shows an error saying the plugin is from an “unidentified source.” This happens because of Apple’s “Gatekeeper” security feature, which blocks apps that are not downloaded from the App Store.
Don’t worry—you can easily override this to install the plugin. For simple step-by-step instructions, please check out this guide here.
Need help? If you have any questions, we're available 24/7 and here to help!