What Is GeoComply and Why Do I Need to Be Geolocated?
At Bally Bet Sportsbook & Casino, we're committed to giving you a fun, secure experience—while following the rules. Because online casino and sportsbook games are only allowed in certain states, we’re required to confirm your location before you can place a real-money wager. That’s where GeoComply and geolocation come in!
What Is GeoComply?
GeoComply is the trusted technology we use to verify that you’re physically located in a state where Bally Bet Sportsbook & Casino is licensed to operate. It performs a quick geolocation check when you try to play a real game or place a wager, helping us comply with state regulations while keeping your experience safe and seamless.
• GeoComply does not collect your personal data.
• It only runs when needed, like during gameplay or bet placement.
• It ensures fair, legal play—and lets you enjoy your favorite games with peace of mind.
What Is Geolocation?
Geolocation is the process of confirming your physical location through your device. Here’s how it works:
• On mobile, it uses your device’s GPS, Wi-Fi, and network signals.
• On desktop, it typically requires a browser plug-in and works via your internet connection.
When you launch a real game, the geolocation check kicks in automatically. Once your location is confirmed within a licensed state, you’re all set to start playing.
While you can browse the site and manage your account from anywhere in the U.S. (including making deposits or withdrawals), wagering is only allowed if you're physically located in the state your account is registered in.
If you're near a state border or on the move, geolocation checks might occasionally fail. No worries—clearing your cache, restarting your device, or reconnecting to Wi-Fi usually resolves it.
Need help? If you have any questions, we're available 24/7 and here to help!