How do I request a withdrawal?
Good news! Withdrawing from your account is quick and easy!
Before You Withdraw
Please make sure the following are complete:
• Your email address is verified
• You have available funds in your account (bonus funds not included)
• No active bonus wagering requirements
• No pending identity document requests
A few important notes based on your deposit method:
- If your most recent deposit was made with a credit or prepaid card, you’ll need to withdraw using Trustly or VIP Preferred.
- If your most recent deposit was made with a debit card, your withdrawal must go back to that same card.
- If your balance is over $10, you won’t be able to update your deposit method. However, if you already have ACH or Trustly set up, you may use either to withdraw your funds.
To Make a Withdrawal:
- Log in to your account.
- Go to Menu > Wallet > Withdraw.
- Select your preferred withdrawal method.
We typically process withdrawals within 24 hours, but it may take anywhere from 24 hours to 5 days for the funds to appear in your chosen withdrawal method, depending on the option selected.
If you have any questions, we're available 24/7 and here to help!