If you feel that taking a step back from gambling is the right choice for your well-being, we fully support you. In Arizona, you can request a permanent break by enrolling in the Arizona Self-Exclusion Program, which allows you to self-exclude for 1, 5, or 10 years. During this period, your Bally Bet account will remain closed and cannot be reopened under any circumstances.

How to Enroll:

1. Download and complete the official form Self-Exclusion Form (PDF)
2. Have the form notarized- Notary appointments are required to ensure availability.
3. Include a current color photo- Attach a clear, original photo (minimum 2" x 3") showing your head and shoulders. A copy of a driver’s license is not accepted.
   • You may also email the photo in .jpg format to contact@problemgambling.az.gov.

Important: 
Your self-exclusion request will not be processed without proper notarization and a current photo.

1. Mail the notarized form and photo to: 
   Arizona Department of Gaming 
   Self-Exclusion 
   100 N. 15th Ave., Suite 202 
   Phoenix, AZ 85007

Phone: 602-771-4263 
Email: contact@problemgambling.az.gov

More Info: Arizona Self-Exclusion Program

Additional Notes:

• A valid government-issued photo ID is required.
• Self-excluding from Bally Bet will also apply to all other Bally’s Network sites.
• Any remaining account balance will be refunded to you via check.
• Once enrolled, your account cannot be reopened until the full exclusion term ends.

If you feel it’s time to take a meaningful break from gambling, we support your decision. In Colorado, you can voluntarily self-exclude from all gaming regulated by the Colorado Department of Revenue for 1, 3, or 5 years.

Once enrolled in the Colorado Self-Exclusion Program, your Bally Bet account will be closed and cannot be reopened during the exclusion period.

How to Enroll:

You have two options to apply:

1. Online Application: 
   Fill out the Self-Exclusion Google Form
2. PDF Form: 
   Download the Self-Exclusion PDF and submit it by:
   • Email: dor_gamingselfexclusion@state.co.us
   • Mail or In Person: 
     Colorado Division of Gaming 
     Self-Exclusion Program 
     1707 Cole Blvd., Suite 300 
     Lakewood, CO 80401

If you're unable to apply online or prefer to complete the form in person, feel free to visit the address above.

What You’ll Need:

• A valid government-issued photo ID
• A completed form (submitted electronically or in person)

Important Notes:

• Self-exclusion applies across all Bally’s Network sites, not just Bally Bet.
• Any remaining account balance will be refunded via check.
• Accounts cannot be reopened until the self-exclusion period ends.

For full details and FAQs, please visit the Colorado Self-Exclusion Program.

Voluntary Self-Exclusion Program (SEP) Overview

The Illinois Gaming Board (IGB) offers a Voluntary Self-Exclusion Program (SEP) for individuals who want to restrict their access to gambling within the state. Anyone enrolled in the Voluntary Self-Exclusion Program is prohibited from entering Illinois casinos and from participating in sports wagering activities.

Contacting the Illinois Gaming Board for SEP

For more information, you can contact the Illinois Gaming Board through the following options:

• Online Inquiry & Submission Form
  When prompted, select Self-Exclusion Program (SEP) in the first dropdown menu labeled Category.

• Phone Support
  SEP Program Director: (312) 814-8832
  Illinois residents (with IL area code): 1-877-968-7848

How to Enroll in the Self-Exclusion Program

Enrollment must be completed in person at an authorized Self-Exclusion enrollment site. To view Enrollment Sites near you, click here.

What You’ll Need:

• A valid driver’s license or state-issued identification card.

Please note: Enrollment sites are not compensated by the IGB and there are no fees to enroll. 

Where to Enroll:

• You may enroll at any IGB office located within Illinois casinos.
• IGB staff will make every effort to assist walk-ins.
• No appointment is required, but you may be asked to return at another time if staff availability is limited.

Important Notes:

• Self-exclusion from one Bally’s brand applies network-wide, preventing you from opening or continuing any Bally’s accounts across all platforms.
• After self-exclusion is applied, any remaining balance in your account will be refunded to you via check.
• Accounts cannot be reopened until the self-exclusion period ends.
• Self-exclusion applies across all Bally’s Network sites, not just Bally Bet.

If you feel it’s time to take a longer or permanent step back from gambling, the Iowa Racing & Gaming Commission (IRGC) offers a Self-Exclusion Program for 5 years or a lifetime.

Once enrolled, your Bally Bet account will be closed and cannot be reopened during your exclusion period. This also applies across all websites operated by Bally’s.

How to Enroll:

You can choose from several enrollment methods:

• Download the PDF Form: Click here to download and complete the IRGC Self-Exclusion Form.
• In-Person Enrollment: 
  Schedule an appointment at the IRGC office: 
  Iowa Racing & Gaming Commission 
  6200 Park Ave, Ste. 100 
  Des Moines, IA 50321 
  Phone: (515) 281-7532
• Visit a licensed casino or racetrack in Iowa for assistance.
• Contact a local Iowa Gambling Treatment Provider (IGTP) to help with the process.

For full requirements and instructions for each option, please visit the IRGC Self-Exclusion FAQ.

What You’ll Need:

• A valid government-issued photo ID
• A completed self-exclusion form (submitted via your chosen method)

Important Notes:

• Self-exclusion from one Bally’s brand applies network-wide, preventing you from opening or continuing any Bally’s accounts across all platforms.
• After self-exclusion is applied, any remaining balance in your account will be refunded to you via check.
• Once your account is closed due to self-exclusion, it cannot be reopened until the self-exclusion period ends.
• Self-exclusion applies across all Bally’s Network sites, not just Bally Bet.
• Any remaining account balance will be refunded via check.
• Accounts cannot be reopened until the self-exclusion period ends.

To learn more about how to remove a self-exclusion after your term expires, click here.

If you feel the need to take a break from gambling, you can choose to self-exclude from all regulated gaming activities in Indiana for 1 year, 5 years, or a lifetime. This helps protect your well-being by temporarily or permanently restricting your access.

How to Enroll in the Voluntary Exclusion Program (VEP):

You can sign up through any of the following options:

• At any Indiana casino
• At the Indiana Gaming Commission (IGC) office in Indianapolis: 
  Indiana Gaming Commission 
  East Tower, Suite 1600 
  101 W. Washington Street 
  Indianapolis, IN 46204
• Through a designated problem gambling treatment provider
• Online by completing the Voluntary Exclusion Form and successfully passing an identity verification check

To enroll in person, you must complete a Request for Voluntary Exclusion Form witnessed by a gaming agent or IGC designee. Online enrollment is also available via the link above.

Important Details:

• You will need to provide a government-issued photo ID during the enrollment process.
• Self-exclusion from one Bally’s brand applies network-wide, preventing you from opening or continuing any Bally’s accounts across all platforms.
• After self-exclusion is applied, any remaining balance in your account will be refunded to you via check.
• Once your account is closed due to self-exclusion, it cannot be reopened until the self-exclusion period ends.

For further details about self-exclusion and how to remove yourself from the program after the exclusion period, please visit the Indiana Gaming Commission Self-Exclusion page.

If you feel the need to take a break, you can self-exclude for 1 year, 3 years, or 5 years by choosing one of the following convenient options:

Option 1: Massachusetts Voluntary Self-Exclusion (MA VSE) Program

This program is managed by the Massachusetts Gaming Commission and applies to all licensed operators in Massachusetts.

• Complete the form on the MGC website
• Call the 24-hour Safer Gaming Education Line at 1-800-426-1234
• Chat via the GameSense website https://gamesensema.com/voluntary-self-exclusion/, available 24 hours a day.
• Schedule an appointment by contacting the Massachusetts Gaming Commission (MGC) at https://massgaming.com/problem-gambling/ at 617-533-9737 or by emailing vse@massgaming.gov

Option 2: Bally Bet Operator-Imposed Self-Exclusion Program
This program applies only to Bally Bet and does not enroll you in the MA VSE program.

• Contact our 24/7 Customer Service live chat
• Emailing support@ballybet.com or calling (888) 824-0650

Please bear in mind the following regarding Self-Exclusion:

• Self-excluding from one brand on Bally Bet will automatically prevent you from registering a new account or continuing to operate an existing account on any other website managed by Bally Bet.
• Bally Bet self-exclusion does not exclude you from other operators in Massachusetts.
• Upon self-exclusion being applied, any remaining balances on your account will be sent to you via check.
• Accounts closed for self-exclusion cannot be reopened for any reason until the self-exclusion period has expired.

If you wish to self-exclude from gaming activities regulated in Maryland, you may request to be placed on the state’s Voluntary Self-Exclusion List. You can choose a minimum duration of 2 years or Lifetime.

To enroll, please complete the Voluntary Exclusion Request Form, which can be accessed here: 
Maryland Voluntary Exclusion Form (PDF)

Once completed, you must submit the form in person at either:

• The Maryland Lottery and Gaming Headquarters (by appointment only), or
• Any licensed casino in the state of Maryland.

Maryland Lottery and Gaming Headquarters 
1800 Washington Blvd., Suite 330 
Baltimore, MD 21230 
(410) 230-8800

More Info on Maryland’s Program click here https://www.mdgamblinghelp.org/voluntary-exclusion-program/ 

Please Note:

• The self-exclusion period is a minimum of 2 years or Lifetime. 
  No individual on the list may request removal until two years have passed from the date of placement.
• For requests to be removed from the list after the exclusion period, individuals must contact the Maryland Lottery and Gaming Commission directly to understand and complete the required steps.
• Our staff is trained to refer all questions about removal and eligibility to the Commission.
• Depending on your jurisdiction, we may send a confirmation email outlining the terms of your self-exclusion and resources for support, including links to recognized self-help organizations.

Additional Important Information:

• A government-issued photo ID is required for the application process.
• Self-excluding from Bally Bet in Maryland will also prevent access to any Bally Bet accounts across all states and platforms.
• Any remaining funds in your account will be returned to you by check after exclusion is processed.
• Self-excluded accounts cannot be reopened under any circumstances until the self-exclusion period has expired.
• After the exclusion period, if applicable, you may request account reinstatement by contacting our 24/7 Customer Support Team.

If you wish to voluntarily exclude yourself from online gaming in New Jersey, you may enroll in the New Jersey Casino Gambling Self-Exclusion Program for a period of 1 year, 5 years, or lifetime (lifetime exclusions must be completed in person).

How to Enroll:

You can sign up using any of the following methods:

• Via your online account:
  • Click the Menu button in the top right corner.
  • Navigate to Play Responsibly > Safer Gaming Tools > Self-Exclusion.
  • Review the Instructions on How to Sign up for Internet Gaming Self-Exclusion (view here).
  • Click Sign up for Internet Gaming Self-Exclusion, select a 1-year or 5-year term, then review and complete the form. Your account details will auto-fill, but you must read each section and check all boxes to confirm your agreement.
  • After reading carefully and you decide you still wish to sign up, check the acknowledgment boxes, and select Confirm to finalize your request.
• Directly through the Division of Gaming Enforcement (DGE): 
  Submit a request online at https://www.njportal.com/dge/selfexclusion.
• In person at a DGE office: 
  You may complete or request lifetime self-exclusion at either of the following locations:

Atlantic City Office 
Arcade Building 
Tennessee Avenue and the Boardwalk 
Atlantic City, NJ 08401 
Phone: (609) 441-3846

Trenton Office 
140 East Front Street 
Trenton, NJ 08625 
Phone: (609) 777-2279

Note: Bally Bet staff cannot assist you with this process, as self-exclusion must be completed voluntarily by the individual.

Important Information:

• You may only request lifetime exclusion in person at one of the DGE offices.
• You cannot reopen your account or participate in any games at any gaming facility in New Jersey during your exclusion period.
• Removal from the exclusion list requires:
  • In-person request at a DGE office, or
  • Online submission at https://www.njportal.com/dge/selfexclusion (after 1- or 5-year terms).
• Self-excluding from Bally Bet will also restrict access to all platforms operated by Bally’s.
• Upon self-exclusion being applied, any remaining balances on your account will be sent to you via check.

For more details, visit the New Jersey Division of Gaming Enforcement's Self-Exclusion Program page 

If you would like to voluntarily self-exclude from all forms of gaming regulated by the New York State Gaming Commission, you may choose an exclusion period of 1 year, 3 years, 5 years, or Lifetime.

To enroll:

• Complete the official self-exclusion form: 
  Download the Self-Exclusion Form (PDF)
• Have the form notarized.
• Provide a recent color photo (must be between 2" x 2" and 4" x 6", taken within the last 6 months, clearly showing your head and shoulders).

Note: Copies of driver's licenses will not be accepted.

• Submit the completed, notarized form and photo by mail to: 
  New York State Gaming Commission 
  Director of Education & Community Relations 
  P.O. Box 7500 
  Schenectady, NY 12301-7500

 Alternatively, you may also enroll in person at any licensed gaming facility in New York State.

Important Reminders:

• Your self-exclusion request will not be processed without proper notarization and a compliant photo.
• Once enrolled, your account cannot be reopened under any circumstances during the self-exclusion period.
• Self-exclusion from Bally Bet in New York will apply across all platforms and states where Bally Bet operates.
• Any remaining balance in your Bally Bet account will be returned via check.
• After your self-exclusion period ends, you may reach out to our 24/7 Customer Support for assistance with the next steps.

For more information, visit the New York State Gaming Commission Self-Exclusion information page.

If you wish to Self-Exclude in Ohio, you can enroll in the Time Out Ohio program for a duration of 1 year, 5 years, or lifetime by choosing one of the following methods:

• Enroll or sign in online through the Time Out Ohio portal.
• Visit in person at the Ohio Casino Control Commission Central Office during regular business hours: 
  Ohio Casino Control Commission 
  100 East Broad Street, 20th Floor 
  Columbus, OH 43215 
  Phone: (614) 387-5858

Please note: At the end of a 1- or 5-year self-exclusion term, removal is not automatic. You must complete a Request for Removal Application and receive approval before returning to any banned facility or entity. This form can be submitted through the Time Out Ohio portal or requested from the Commission after your exclusion term has expired.

Important Information:

• You will need to present government-issued photo identification for the application process.
• Self-excluding from one brand on the Bally’s Network will automatically prevent you from registering a new account or continuing to operate an already existing account on any other website managed by Bally’s.
• Upon self-exclusion being applied, any remaining balances on your account will be sent to you via check.

Accounts closed for self-exclusion cannot be reopened for any reason until the self-exclusion period has expired. For more information on Time Out Ohio, please visit https://casinocontrol.ohio.gov/Responsible-Gambling/Time-Out-Ohio. 

If you’d like to voluntarily exclude access to your online account, you can enroll in the Pennsylvania Gaming Control Board (PGCB) Self-Exclusion Program for a period of one (1) year, five (5) years, or lifetime. You may enroll online or schedule an in-person appointment at the PGCB’s Harrisburg office or at a licensed Pennsylvania casino. 

Please note: Bally Bet Sportsbook & Casino staff cannot assist with this process, as the decision to Self-Exclude is a voluntary choice and must be completed by you directly.

To enroll in the Self-Exclusion Program:

• Visit https://responsibleplay.pa.gov/self-exclusion/
• Sign in and select the appropriate self-exclusion option
• Choose a term of 1 year, 5 years, or lifetime
• Complete the online enrollment form in full

If you prefer to enroll in person, you must schedule an appointment by contacting the PGCB at:

• Phone: (717) 346-8300 (Monday–Friday, 7:00 AM – 3:30 PM)
• Email: problemgambling@pa.gov

Office Location: 
Pennsylvania Gaming Control Board 
303 Walnut St. 
Commonwealth Tower, 5th Floor 
Harrisburg, PA 17101

Important Information:

• Once submitted, self-exclusion remains in effect for the entire selected duration.
• Removal is not automatic and must be formally requested once the exclusion period ends.
• Lifetime exclusions are permanent and cannot be lifted.
• Early removal from the self-exclusion list is generally not permitted. However, if you believe you may qualify for an exception, you can contact the PGCB directly for more information.
• Upon self-exclusion being applied, any remaining balances on your account will be sent to you via check.

If you’d like to voluntarily exclude access to your online account, you can enroll in the Rhode Island Self-Exclusion Program. You may choose to self-exclude for one (1) year, five (5) years, or permanently.

To complete your Self-Exclusion, follow the steps below:

• Download and complete the appropriate Self-Exclusion form: 
  • 1-Year Self-Exclusion Form 
  • 5-Year Self-Exclusion Form 
  • Permanent Self-Exclusion Form
• Submit your completed form in person to either of the following locations:

Bally’s Twin River Lincoln Casino Resort – Security Department 
100 Twin River Road 
Lincoln, RI 02865 
Tel: 401-475-8220

Bally’s Tiverton – Security Department 
777 Tiverton Casino Blvd 
Tiverton, RI 02878 
Tel: 401-816-6000

Please note that Bally Bet Sportsbook & Casino staff cannot complete or assist with this process, as self-exclusion is a voluntary decision and must be completed by the individual.

Important Information:

• Attempting to gamble at Bally’s Lincoln Casino Resort while self-excluded may lead to removal and possible trespassing charges.
• Self-exclusion periods are typically final but can be terminated with approval from Bally’s Lincoln Casino Resort management and the RI Lottery.
• Any remaining funds in your account after self-exclusion will be sent to you via check.

Support Resources

If you feel you may have a problem with gambling, we strongly encourage you to seek help from one of the following support services:

• Problem Gambling Hotline (RI Lottery): 1-877-9-GAMBLE
• RI Problem Gambling Services (PGS): 401-499-2472 – Offers counseling, peer support, and treatment
• Rhode Island Council on Problem Gambling (RICPG): 401-354-2877 – Resources and educational support
• Gamblers Anonymous: A fellowship helping individuals recover from gambling problems
• GAM-ANON: Support for family members – Call 781-352-1671 or visit their site here.
• BetBlocker: If you want to restrict access to gambling sites, we highly recommend using website-blocking software like BetBlocker visit https://betblocker.org

If you wish to voluntarily restrict access to your online account, you may enroll in the Tennessee Voluntary Sports Wagering Self-Exclusion Program. You can choose an exclusion period of 1 year, 3 years, or 5 years. Once enrolled, you will be prohibited from accessing all online gambling platforms in Tennessee for the duration of the selected term.

How to Enroll: You may enroll by doing the following:
Complete the online application by visiting the Tennessee Self-Exclusion Portal.

Important: Enrollment requires submission of:

• A copy of your valid driver’s license or government-issued photo ID
• A recent photo of yourself holding your ID

Please bear in mind the following regarding Self-Exclusion:

• You must present a government-issued photo ID as part of the application process.
• Self-excluding from one Bally's Network brand will automatically restrict access to all websites operated by Bally’s.
• Upon self-exclusion being applied, any remaining balances on your Bally’s account will be sent to you via check.
• Accounts closed due to self-exclusion cannot be reopened for any reason until the selected exclusion period has fully expired.

For more information, please visit the official Tennessee Self-Exclusion Program page.

If you wish to voluntarily restrict access to your gaming account in Virginia, you may enroll in the Virginia Lottery Self-Exclusion Program or opt for Bally Bet’s Indefinite Lockout feature. You may choose an exclusion period of 2 years, 5 years, or Lifetime.

Virginia Lottery Self-Exclusion Program

To self-exclude from all regulated gaming in Virginia, including casinos and online gambling:

• 2- or 5-Year Exclusion: Complete the Self-Exclusion Form via DocuSign available on the Virginia Lottery website. Access it by clicking the “Apply online via DocuSign” on the website.
• Lifetime Exclusion: Must be completed in person, by appointment only, at one of the following:
  • Virginia Lottery Headquarters 
    600 E Main St, Richmond, VA 23219
  • Casino Locations 
    To schedule an appointment, call the VEP office at 804-692-7185.

For more information about self-exclusion, visit the Virginia Lottery Self-Exclusion page.

Important Information:

• You must schedule an appointment before visiting any self-exclusion enrollment location.
• Once enrolled, you may not enter any Virginia casino during your exclusion period. If you do, you may be subject to trespassing charges.
• You cannot be removed from the self-exclusion list until your selected term has expired.
• Upon self-exclusion being applied, any remaining balances on your Bally Bet account will be sent to you via check.