Curious about our Playback Promotion? You're in the right place! Let's break down what it is and how it can give your play a boost.

Please note that currently this is only available in NJ, RI and PA.

What is a Playback Promotion?

We offer several awesome promotions on site at any time, and our Playback is a promotion type we run on a regular basis which returns a percentage of any Net Loss over the promotional period. When we run a Playback promotion, we'll always let you know the details on our Promotions page, or in the promotional email.

How Playback Works

If your total play on a specific game has resulted in a Net Loss on your account, a Playback offer will pay you a certain percentage of this back as a Playback Bonus.
A net loss is always defined as the total amount wagered minus the total amount won. For example:

• If you wager $100 and have game wins of $90, you have a net loss of $10.
• If you wager $100 and have game wins of $110, you’ve won more than you’ve lost during the promotional period, so you would not be eligible for a Playback Bonus.

You can see the results of any game played in the past 12 months by heading to the Game History on your account from a desktop, laptop computer, or mobile device.

Additional Examples

• If you start the day with $50 in your account and at the end of the day—having only played on the promotional game(s)—you have $20 in your account, you’ll receive your Playback Bonus as a percentage of the $30 difference.
• If you start the promotional period with $50 in your account and have $120 by the end of the promotional period—having only played on the promotional game(s)—you will receive no Playback Bonus.

Important Notes on Eligibility

• Deposits, withdrawals, or play on any game other than the specified game(s) are not included when calculating your Playback Bonus.
• If you start the promotional period with $50 in your account and finish it with $50 or more, including any withdrawals (or if you play the $50 on games that aren't a part of the promotion), then you will receive no Playback Bonus.
• To be eligible for Playback, you must meet the wagering requirements on the specified game and have a Net Loss.

When to Expect Your Playback Credit

Payouts are typically completed by the end of the day. Should any technical delays occur, please allow up to three business days for completion. We sincerely appreciate your patience and thank you for being a valued customer.