Things to Check Before Enrolling

Enrolling with VIP Preferred is usually straightforward, but some requirements must be met to complete the process.

Common Reasons for Enrollment Issues

You need a valid driver’s license or state-issued photo ID (a non-driver ID works too).
Your ID number will be verified during enrollment.
The personal information you provide—including your bank account number—must match exactly with the details on your gaming account.
If there’s any mismatch in your name, address, or banking information, your enrollment might not be successful.
 

What to Do If You Still Have Trouble

If you’re having trouble or have questions, you can:

• Contact VIP Preferred directly at 1-800-500-1973
• Visit their Support Center.

Need Help? If you have any questions, we're available 24/7 and here to help!