At Bally Bet Sportsbook & Casino, verifying your identity is quick and secure. Most users are verified automatically using a trusted agency to confirm your name, date of birth, and address. If we can't verify your info automatically, you’ll be prompted to upload documentation through our secure Online Verification Tool.

How to Verify Your Account

Use a valid, unexpired government-issued ID such as driver’s license, passport, or state ID. The Information on your ID must match your account registered details. (max 5MB per image)

What you'll need:

• Clear images of the front and back of your ID.
• A selfie photo holding your ID — this may be required for additional verification.
• Any additional supporting documents, if requested.

Document requirements: Each image must be no larger than 5MB. Screenshots are not accepted unless specifically requested by our Verification Team. Any supporting documents, such as bank statements or utility bills, must be uploaded in PDF format.

Verification Methods

You can submit your documents using any of the methods below:

1. Online Verification Tool: Upload your documents directly through the online submission form on your device of choice. To complete the form, click here.

2. Live Chat: Start a Live Chat session and submit your documents directly within the conversation.

3. Email: See the list below to select your state and submit your documents via email.

Thanks so much for your patience—we'll get you up and running as soon as possible!

Photo Tips

Follow these tips to help your documents get approved quickly the first time:

• Use the Bally Bet app or mobile site for the best experience.
• Find good lighting. Place your ID on a dark, flat surface in a well-lit room.
• Avoid glare. Hold your camera directly above the ID.
• Capture the full ID. Make sure it's completely visible with a small border around all edges.
• For selfies: Show your full face with no hats, sunglasses, or filters.

What Happens Next?

If your ID matches your account, you'll be verified and can start playing right away. Most verifications are instant. If there's a mismatch or another issue, you may be asked to re-upload your documents or provide additional documentation, such as a utility bill or Social Security card.

Need Help? We're available 24/7 and here to help!
 

For contact details for your specific state, please click below.